FAQs

Below are some answers to common questions we get asked.

Purchasing our products  |  Token / loyalty scheme questions  |  Product FAQs  |  nutracalm  |  nutraquin+ and nutraquin  |  nutrabio  |  nutramega  |  nutramed  |  nutracys+  |  nutraflora  |  nutramind


 

Purchasing our products

Where can I buy nutravet products?

You can find your nearest authorised stockist here. Our products are only available from authorised veterinary practices. You can purchase over the counter, without a prescription, a consultation or a need to register your pet at the practice in order to purchase.

Why do I have to enter all my details to find my nearest stockist?

Our where to buy system is the most efficient way to find your nearest stockists as we have hundreds of authorised veterinary practices throughout the UK and Ireland. We ask for your postcode in order to find the stockists closest to you. These are then sent directly to your inbox via the email address you provide.

Can your products be purchased in Ireland?

Yes, we have many authorised veterinary practices in Ireland. You can find your nearest authorised practice here.

Do all vet practices stock nutravet products?

No, our products are only available from authorised veterinary practices. Our products are sold in thousands of authorised stockists in the UK and Ireland. You can find your nearest authorised practice here.

Why are nutravet products only available from veterinary practices?

Our products are the highest possible quality and as such are only stocked by vet practices. Animal health is important to us and we want to make sure that the correct advice is given when our products are recommended, which is why they are only sold via authorised veterinary practices. 

Do you need a prescription or a consultation with the vet to buy nutravet products?

No, all of our products can be purchased over the counter without a prescription from our authorised veterinary practcies, even if your pet is not registered at that practice.

Can you buy nutravet products online?

No, our products are not available to buy online, direct or from any pet shop. They are exclusively available to buy from authorised veterinary practices. You can find your nearest authorised practice here.

How much are your products?

We are the manufacturer and wholesaler, for retail price enquiries please contact one of our authorised veterinary practices who will happily be able to assist you. You can find your nearest authorised practice here.

Do you offer free samples or trial packs?

We do not offer samples or trials of our products. Some of our products are available in smaller pack sizes, which allows pet owners to try the product at a lower cost.

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Token / loyalty scheme

Are the tokens available on all products?

No, but the token scheme is available on the majority of our small animal products: nutraquin, nutraquin+, nutramed, nutramega and nutramind. Full details of our token scheme including terms and conditions can be found here.

How long does it take to get my free box?

We aim to get your free box to you within 2-3 weeks.

I've sent off for my free box but haven't received it yet

If it has been over 2-3 weeks since you sent your tokens in and still have not received your free box please get in touch.

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Products FAQs

Do all nutravet products contain natural ingredients?

Yes, all of our products only contain the highest quality, natural ingredients. Our ingredients are both ethically and sustainably sourced with the purity levels stated on the packaging, so you know exactly what you are giving your animals.

My pet doesn't like taking tablets, are your products easy to administer?

Yes, we use sprinkle capsules not tablets, which are easy to administer to pets. They can can opened up and the contents sprinkled into or onto the animal's food. nutramega and nutramind are gel capsules that can also be pierced and squeezed into or onto your pet's food to help with easy administration. nutrabio is a tasty paste developed to be palatable for pets. Click here for tips on how to administer capsules to your pet 

Can nutravet products be given at the same time as other nutravet products?

Yes nutravet products are natural and they have been developed for specific situations. If your pet needs more than one nutravet product then there are no concerns taking them alongside eachother.

My pet is on medication, can nutravet products be used at the same time?

Yes nutravet products are natural and they have been developed for specific situations and their is often benefits of a multimodal approach to animal health and nutrition.

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nutracalm

How long does each administration of nutracalm last?

On average, nutracalm capsules last around 18 hours, however this can be dependant on the individual circumstances, situation and the severity of their anxiety.

How soon will I see the results of nutracalm

On average, nutracalm capsules work with 1-2 hours, please see the administration levels for your pet. Whilst the benefits of nutracalm are fast acting it is beneficial to start administering nutracalm the day before the desired effect is required.

Is it safe to give my pet nutracalm long-term?

Many pet owners use nutracalm for one off stressful events, such as vet visits, travelling, kennel stays or fireworks night. However, as they are a natural product with no sedative effects there is no reason why they can't be used long-term alongside behaviour training to help reduce stress and unwanted or unruly behaviour.

Can nutracalm be given to puppies and kittens?

Yes, they are fine to be given to young pets.

How many nutracalm capsules will my pet need?

Administration of nutracalm is dependant on a pet's weight. Your vet will be able to advise how many capsules your pet will need, or you can find administration information here.

Are there any known side effects from using nutracalm?

No, nutracalm takes the edge off, resulting in a more relaxed version of your normal pet. There are no known side effects from using nutracalm.

Can nutracam be used on rabbits and other small furries?

Yes, whilst the product packaging highlights its use for dogs, cats and horses we have many happy customers using nutracalm for Rabbits, Guinea Pigs and other small furry animals as the product administration is based on an animal's weight.

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nutraquin+

How soon will I seen the results of nutraquin+

 nutraquin+ is a fast acting, most joint supplements take 6 weeks before they start to work - however on average the benefits of nutraquin+ are seen within 4-7 days due to it's unique high purity formula, please see the administration levels for your pet.

What's the difference between nutraquin and nutraquin+

nutraquinprovides fast acting support and aids the natural systems that control inflammation and is more beneficial for pet's with existing stiffness and joint related situations. nutraquin is a joint support product used as a preventitive to support joint structure and mobility in puppies and animals where stiffness doesn't exist yet and thus you may want to maintain healthy mobility for the future.

How many nutraquin+ capsules will my pet need?

Administration of nutraquinis dependant on a pet's weight. Your vet will be able to advise how many capsules your pet will need, or you can find administration information here.

Is nutraquin part of the token / loyalty scheme?

Yes, nutraquin and nutraquin+ for cats and dogs (not horses) are available on our buy six get one free loyalty scheme. 

Can nutraquin+ be given to puppies and kittens?

Yes but if you are looking to maintaining healthy joints from an early age as a preventetive measure then our standard nutraquin product may be more cost effective solution for your pet.

How do you administer nutraquin?

nutraquin is supplied in sprinkle capsules not tablets, which are easy to administer to pets. They can can opened up and the contents sprinkled into or onto the animal's food or given whole. For advice on how to administer capsules to your pet click here

Are there any known side effects from using nutraquin?

No, although if your pet has a squid or shellfish allergy then please be aware that nutraquin uses these ethically sourced ingredients.

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nutrabio

How long does it take for nutrabio to work?

This will depend on the severity of the situation nutrabio is used on but generally between 1-2 days.

Can nutrabio be used long-term?

Yes, nutrabio is ok to be used long-term although for frequent long-term gut health we would recommend nutraflora.

How do you administer nutrabio?

To adminster nutrabio remove cap and gently push down plunger to extract paste. Add to feed, or directly into the animal’s mouth. Each notch administers 2ml of nutrabio. 

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nutramega

How many nutramega capsules will my pet need?

Administration of nutramega is dependant on a pet's weight. Your vet will be able to advise how many capsules your pet will need, or you can find administration information here.

How long does it take for nutramega to work?

Although many customers will see the benefits earlier we would expect a noticeable benefit to be seen after 6 weeks.

Is nutramega part of the token  / loyalty scheme?

Yes, nutramega for dogs and cats is available on our buy six get one free loyalty scheme. 

Is nutramega safe to use long-term?

Yes, nutramega have been developed for a safe long-term use.

Are there any known side effects from using nutramega?

No, nutramega contains fish oils, there is no fish protein in the product so it is ideal for many allergy cases. nutramega's refined Omega-3's are ethically sourced from ocean sardines.

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nutramed

How many nutramed capsules will my pet need?

Administration of nutramed is dependant on a pet's weight. Your vet will be able to advise how many capsules your pet will need, or you can find administration information here.

How long does it take for nutramed to work?

nutramed contains our own Boswellia Extract containing boswellic acids which generally start to show benefits within 7 days.

Is nutramed part of the token  / loyalty scheme?

Yes, nutramed for dogs and cats is available on our buy six get one free loyalty scheme. 

Is nutramed safe to use long -term?

Yes, nutramed has been developed for safe long-term use.

How do you administer nutramed?

nutramed is supplied in sprinkle capsules not tablets, which are easy to administer to pets. They can can opened up and the contents sprinkled into or onto the animal's food or given whole. For advice on how to administer capsules to your pet click here

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nutracys+

How many nutracys+ capsules will my pet need?

Administration of nutracys+ is dependant on a pet's weight. Your vet will be able to advise how many capsules your pet will need, or you can find administration information here.

How long does it take for nutracys to work?

You should start to see the benefits of nutracys+ within two weeks, however every pet is different and this could dependant on the animal.

Is nutracys+ part of the token  / loyalty scheme?

No, nutracys+ is not part of the buy six get one free token scheme. 

Is nutracys+ safe to use long-term?

Yes, nutracys+ can be used safely long-term.

How do you administer nutracys+

nutracys+ is supplied in sprinkle capsules not tablets, which are easy to administer to pets. They can can opened up and the contents sprinkled into or onto the animal's food or given whole. For advice on how to administer capsules to your pet click here

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nutraflora

How many nutraflora capsules will my pet need?

Administration of nutraflora is dependant on a pet's weight. Your vet will be able to advise how many capsules your pet will need, or you can find administration information here.

How long does it take for nutraflora to work?

This is dependant on what nutraflora is being used for, nutraflora can be used for both short term post operative use or long term gut issues.

Is nutraflora part of the token  / loyalty scheme?

No, nutraflora for dogs and cats is not available on our buy six get one free loyalty scheme, however other nutravet products are, to see which are included click here.

Is nutraflora safe to use long term?

Yes, nutraflora has been developed to aid long-term gut health.

How do you administer nutraflora

nutraflora is supplied in sprinkle capsules not tablets, which are easy to administer to pets. They can be opened up and the contents sprinkled into or onto the animal's food or given whole. For advice on how to administer capsules to your pet click here

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nutramind

How many nutramind capsules will my pet need?

Administration of nutramind is dependant on a pet's weight. Your vet will be able to advise how many capsules your pet will need, or you can find administration information here.

How long does it take for nutramind to work?

We would expect a noticeable benefit to be seen within 6 weeks.

Is nutramind part of the token / loyalty scheme?

Yes nutramind for dogs and cats is available on our buy six get one free loyalty scheme. 

Is nutramind safe to use long term?

Yes nutramind has been developed as a long-term use product.

How do you administer nutramind

nutramind is supplied in gel capsules not tablets, which are easy to administer to pets. If your pet does not like taking full capsules, then they can be pierced and squeezed into or onto your pet's food to help with easy administration

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Where to buy

>> Find your local authorised stockist here <<