Yes, all of our products only contain the highest quality, natural ingredients. Our ingredients are both ethically and sustainably sourced with the purity levels stated on the packaging, so you know exactly what you are giving your animals.

Nutravet products are formulated to support pet health when used as directed. Always follow the recommended dosage.

Use our Find the Right Product chatbot or speak to our Pet Owner Support Team.

Yes Nutravet products are natural and have been developed for specific situations. If an animal needs more than one nutravet product then there are no concerns taking them alongside each other.

Yes Nutravet products are natural and have been developed for specific situations and there are often benefits of a multimodal approach to animal health and nutrition.

This is dependent on your insurance company. All insurance policies are different, so you would need to check with your insurance company as to whether they cover nutraceuticals as part of your policy.

If the expiry date on your supplements means you’re unlikely to be able to use them in time, don’t worry, we’re happy to help.

• If your product is unopened and still fully sealed, we can replace it with a new product with an expiry date that gives you sufficient time to use it.
• If a suitable replacement is available, we’ll arrange a replacement for the affected product.
• If we’re unable to provide a suitable replacement, we’ll offer you a refund.

Please note that where a suitable replacement is available, we’re unable to offer a refund instead, unless the product is within our standard returns period and meets our usual returns requirements.

Not sure if your product qualifies? Simply get in touch with our team and provide the batch number and expiry date shown on the packaging, and we’ll be happy to check for you.

Can you give veterinary advice?

Our Pet Owner Support Team can help with product information and choosing the right supplement. For diagnosis or treatment, please consult your veterinary surgeon.

Every product has its own feeding guide. Please refer to the product packaging or the dosage information on the product page.

Simply continue with the next scheduled dose. Do not double the next dose unless advised by your vet.

Yes, we use sprinkle capsules not tablets, which are easy to administer to pets. They can opened up and the contents sprinkled into or onto the animal’s food. Nutracoat and Nutramind are gel capsules that can also be pierced and squeezed into or onto pet’s food to help with easy administration. Nutrabio is a tasty paste developed to be palatable for pets.

If your pet has accidentally consumed more than the recommended amount of a Nutravet supplement or has gained access to the product and eaten an excessive quantity, we recommend contacting your veterinary practice as soon as possible for advice.Your vet will be able to assess the situation based on:

• The product consumed
• The amount eaten
• Your pet’s size and weight
• Any existing medical conditions or medications

If possible, have the product packaging or the product name available when speaking to your veterinary practice. If you have any questions about the product itself, our Pet Owner Support Team will also be happy to help.

Our secure online system makes ordering, paying and reordering our products quick and simple. We offer a selection of products available directly through this website where customers can purchase by adding the desired quantity to your basket and completing the checkout process. Our products are also available across the UK and Ireland at our authorised stockists, this includes our veterinary exclusive range that is available exclusively through authorised stockists.

The veterinary exclusive range are products which target very specific health situations, which in many cases require regular monitoring and should be recommended by a veterinary professional.

Unfortunately, we’re unable to make changes to an order once it has been placed. If you need to place a second order on the same day to add items, please don’t worry-we’ll happily refund the delivery charge on your second order. To arrange this, please contact our Pet Owner Support Team with your order details.

If your order has not yet been dispatched, please contact us immediately. Once dispatched, you’ll need to follow our Returns Policy.

If your order has been dispatched with Royal Mail, you can track it here: https://www.royalmail.com/track-your-item

If you still need assistance, please contact our Pet Owner Support Team.Email: support@nutravet.co.ukTel: 0333 038 4284Or use the  Live Chat on our website to speak to a member of the team.

We offer the following delivery options:
Standard Delivery, which is £3.49 and Express Delivery which is £4.49. We also offer free standard delivery on all orders over £50.

For standard delivery, you can expect to receive your products within 3-5 working days from ordering. If you order over a weekend or Bank Holiday, your products will be dispatched the next working day.

Express delivery is 1-2 working days. Orders placed before 2:00pm (Monday–Friday) are dispatched the same working day. Orders placed after 2:00pm will be dispatched the next working day.

If you still need assistance, please contact our Pet Owner Support Team.

📧 support@nutravet.co.uk

☎️ 0333 038 4284

Or use the 💬 Live Chat on our website to speak to a member of the team.

Direct purchases through www.nutravet.co.uk are only available for delivery in the United Kingdom (including Northern Ireland). Due to changes in regulations post Brexit, we are currently not able to deliver products outside of this region, and we apologise for this inconvenience and are working to find alternative solutions.

Yes, if your product is faulty please contact support@nutrtavet.co.uk and we’ll be happy to discuss this with you. For more information please see our Ts & Cs.

Email support@nutravet.co.uk within 7 working days of receiving your order.Please include:

• Order number
• Reason for return
• If this item is significantly damaged, our team will happily help with a replacement

Returns should be sent within 14 days.

Nutravet (UK) Ltd
The Warehouse
Shard Lane
Hambleton
Poulton-le-Fylde
FY6 9BX

Refunds are normally processed within 5–10 working days after we receive your returned item.